Who we are

As your new official servicer for U.S. Department of Education loans, Aidvantage is here to help you better understand and manage repayment of your federal student loans. We start by helping you understand your loans and plan for the future while you’re still in school. Then we guide and support you in making choices and paying off your loans after you leave school.

Aidvantage services Direct loans and Federal Family Education Loan Program (FFELP) loans for Federal Student Aid. If you have private loans or other FFELP loans, please contact those loan servicers for help. To learn more about loans Aidvantage services, log in to your account at Aidvantage.studentaid.gov.

Learn more about what federal loan servicers do

What we can help you with

We want to make your change to Aidvantage easy. Aidvantage can help you:

What we can’t do

Only the government or Federal Student Aid can:

  • Set student loan interest rates
  • Control the requirements and eligibility for Income Driven Repayment (IDR) plans
  • Forgive student loans

We’re here for you!

We keep in touch with you during your repayment period. We’re also here to answer your questions, guide your repayment journey, and process your payments. Contact us